TPI - FAQ: Questions About Payroll (General)

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Questions About Payroll (General)

Q. How often will I get paid?

Every two weeks. There are a total of 26 pay periods a year.

Q. When is payday?

Payday is the Friday of the week following your time sheet submittal. All checks and deposits are mailed/transmitted so that they should arrive by Friday. Please note that direct deposit is the only way we can guarantee the date your money will be deposited. If you are receiving your paycheck via US Mail, it may take longer due to delays in the mail system.

Q. When are time sheets due?

Time sheets are due by 5 p.m. on Monday every week. If needed, please reference the 2008 or 2007 Time Sheet Calendar.

Q. Where do I fax my time sheet, expense reports and invoices?

Send it to the Accounting department: Fax: 205.313.5830

Q. What happens if my time sheet is late?

We process all time sheets at the same time. All late time sheets will be processed with the next payroll cycle two weeks later. Important Note: Both your TPI Account Manager and the TPI Accounting staff will make every effort to follow up on missing time sheets by e-mail and by phone when possible, but you are ultimately responsible for your time sheets.

Q. What do I do if my manager is not available to sign my time sheet?

Send in the unapproved time sheet by the deadline and follow-up with the signed version as soon as possible. We track unsigned time sheets internally.

Q. Do you offer direct deposit?

Yes. Simply complete the Direct Deposit form in the Forms section of this guide with a copy of a voided check, and fax it to the time sheet fax number above. It generally takes two pay cycles to implement this service once your request has been submitted into payroll due to the need to send out a pre-note to your account.

Q. When will my paycheck be deposited into my account?

Payroll direct deposits are transmitted by TPI two days before the payroll date. The posting of this deposit depends on your bank’s speed in processing the transaction.

Q. I have contacted my bank, and they say my direct deposit is not there yet. What is happening?

Direct deposits show up to a bank as a “Deposit in Transit.” Each bank’s computer system is updated differently. Some banks will show deposits in transit, and some will not.